Wacaco

Prepare delicious espressos and amazing coffees, anytime, anywhere with Wacaco's portable espresso machines and travel coffee makers.

"Our mission at Wacaco is to empower coffee lovers around the world to enjoy high-quality espresso on-the-go, while minimizing our impact on the environment. We are committed to using innovative, sustainable materials in our products, and to continually improving our technology to provide the ultimate portable espresso experience."

Founded in Hong Kong in 2013 by long-time co-workers, Jessie Wang and Hugo Cailleton, Wacaco is a dynamic startup with a passion for crafting innovative, easy-to-use products that allow coffee enthusiasts to indulge in their favorite drink wherever they may be.

But what's in a name, you ask? WACACO (WA (WAng), CA (CAilleton), CO (COoperation)), is the encounter between two individuals, two cultures, and their shared passion for creating affordable, high-quality, and eco-friendly coffee products.

At the heart of our company is the Minipresso, the world's first piston-driven handheld espresso machine. This fully manual, portable espresso machine has taken the world by storm with its eco-friendly features, including no electricity needed, and reinforced materials to withstand shocks. Launched in 2014, the Minipresso revolutionized the market and quickly became a hit, earning rave reviews and setting the standard for portable espresso machines.

But Wacaco wasn't content to rest on its laurels. In May 2017, the company launched the Nanopresso, the most versatile and evolutive portable espresso machine on the market. WIRED magazine even named it the best of its class in both 2020 and 2021, cementing Wacaco's reputation as a leader in portable coffee technology.

Wacaco continued to innovate, releasing the Pipamoka in November 2019. This portable pressure brewer was a IF Design Award-winner in 2021, and it quickly became a fan favorite among coffee enthusiasts.

In October 2020, Wacaco launched the Cuppamoka, an all-in-one portable pour-over coffee maker that won the IF Design Gold Award in 2022. This sleek and stylish device quickly became a must-have for coffee lovers who want the perfect cup no matter where they are.

By May 2021, Wacaco's success had grown so much that the company opened its own production facilities in China. This expansion allows Wacaco to maintain strict quality control over its manufacturing processes while ensuring the availability of its products to customers worldwide.

And the hits just kept on coming. In June 2021, Wacaco launched the Picopresso, the most compact and pro-oriented of its espresso machines. This device is so innovative and well-designed that it won a Red-Dot Design Award in 2022.

In January 2022, Wacaco expanded its product line even further with the launch of the Exagram Coffee Scale and Exagrind Coffee Grinder. These precision tools are designed to help coffee lovers achieve the perfect grind and brewing ratio every time.

Finally, in September 2022, Wacaco released its most compact and eco-friendly capsule espresso machine yet: the Minipresso NS2. Partially made of bio-mass materials, it reduces the need for standard plastic, minimizing its impact on the environment. Compatible with Nespresso pods, this device is a hit with coffee lovers who are passionate about sustainability and want to enjoy their favorite drink on the go.

With each new product release, Wacaco solidified its reputation as a leader in portable coffee technology. And Hugo and Jessie never forgot their passion for great coffee and innovative design, continuing to push the boundaries of what is possible with each new release.

Do you dream of sipping a delicious espresso while on a hike, camping, or even just at home or in the office? Look no further, we've got you covered. Join us in the pursuit of the perfect cup of coffee, anytime, anywhere. Welcome to Wacaco's world.

Wacaco's policy is to ship either the following or the second working day after an order is received. When there is a large influx of orders, such as immediately following a new product announcement or during big sales events, the shipping may take a few extra days as we catch up.

If an order includes one product not in stock in one of our fulfillment center (US, EU), the whole order will be shipped from the production site (CN).

VAT for e-commerce

Following the 2021 European VAT directives, all orders shipped to the EU are now subject to VAT.

Customs taxes

When Goods are being ordered, import duties and taxes may be incurred once they reach the country of destination. We are not responsible for such charges and We undertake to make no calculations or estimates in this regard. These charges must be paid by the recipient of the parcel. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and We cannot guarantee that the packaging of your Goods will be free of signs of tampering.

If import duties and taxes incurred, you will not get your parcel until the charges are paid. If you don't pay, the parcel will be held by your local customs for around 3 weeks and after that, if you still haven't paid, it will be returned to us, and we will have to pay these charges as well as additional postage fee for the return. As the Goods will be returned to us we will refund your order but these import duties and taxes will be deducted from the order refund. Note that we are not responsible for the refund of any import duties and taxes that your order may have incurred.

Wrong address

We will not be responsible for wrong shipping address if we do not have the correct information. Any reprocessed order will be charged an additional fee, USD 20.00 with standard shipping or USD 40.00 with express service, in case of incorrect shipping information provided. Those fees will be deducted from the refund if the order is canceled after having being shipped.

Shipping methods

We reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary.

Delivery time

The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection...we cannot be held responsible for third party delays. For international orders, please bear this in mind when choosing a less expensive carrier, since resolving any issue can be a long process.

Delivery time frames for orders shipped from the production site (CN):
Africa - Minimum 4 to 6 weeks to arrive at destination.
Asia - Minimum 2-3 weeks to arrive at destination.
Europe -Minimum 2 to 3 weeks to arrive at destination.
North America - Minimum 2 to 3 weeks to arrive at destination.
Central America - Minimum 3 to 4 weeks to arrive at destination.
South America - Minimum 4 to 6 weeks to arrive at destination.
Oceania - Minimum 2 to 3 weeks to arrive at destination.
Hong Kong/Macau - Minimum 3 to 5 days to arrive at destination.
Taiwan - Minimum 5 to 8 days to arrive at destination.

Delivery time frames for orders shipped from US fulfillment center:
US - Minimum 3 to 5 days to arrive at destination.
Canada - Minimum 3 to 5 days to arrive at destination.
Mexico - Minimum 5 to 8 days to arrive at destination.

Delivery time frames for orders shipped from EU fulfillment center:
Austria, Belgium, Czechia, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Ireland, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Romania, United Kingdom - Minimum 3 to 8 days to arrive at destination.

Delivered countries with free shipping

We offer free shipping for the following countries: Australia, Austria, Belgium, Cambodia, Canada, Czechia, Denmark, Estonia, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Israel, Ireland, Italy, Japan, Luxembourg, Macao, Malaysia, Mexico, Netherlands, New Zealand, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Spain, South Korea, Sweden, Taiwan, Thailand, United Kingdom, United States, Vietnam.

Other delivered countries

With the addition of some shipping fees (those extra charges will be calculated at checkout) we deliver to the following countries: Algeria, Andorra, Argentina, Azerbaijan, Belarus, Brazil, Brunei, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Dominica, Ecuador, El Salvador, Finland, Honduras, Iceland, Ireland, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Latvia, Lithuania, Malta, Morocco, Myanmar (Burma), Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion Island, Romania, Saudi Arabia, Slovenia, Sri Lanka, Switzerland, Turkey, Ukraine, United Arab Emirates, Uruguay, Venezuela.