Insta360

Insta360,Building better cameras. Discover our leading line of shooters for athletes, creators and VR pros.

In 2015, we founded Insta360 because we wanted a better way to share experiences. We’d been searching for a 360 camera that would allow us to share great moments with people anywhere in the world — not just snapshots or partial glimpses, but full, immersive moments. When we couldn’t find the right gear to realize this vision, we decided to build it ourselves. We haven’t stopped building since.

Products purchased at Insta360 Store can be returned within 15 days upon receipt of the product without any reason. The product has to be in unopened-factory condition and Insta360 will only refund the full price of the product.

Insta360 Store will offer you an exchange should there is any quality issues with the product within 15 days upon receipt of the product. We will refund you should there is no exchange unit. We will also be responsible for any costs incurred during this type of exchange and refund.

Insta360 Store would not provide refund or exchange for any product issues caused by customers, whereas you are welcome to contact Insta360 Store Customer Service for any maintenance request. Fees and charges are subject to the evaluation of Insta360 Store Customer Service.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.

Free Camera Delivery

With FedEx and DHL Priority Service

Free Shipping on Orders Over $129