Casetify

CASETiFY - We make the most sustainable yet protective phone cases for iPhone  and tech accessories.

CASETiFY is the fastest growing global tech accessories brand, reaching 1 in 7 millenials. CASETiFY has become the publisher and platform for creativity and self-expression to connect individuals. Key collaborations include Pharrell, Sarah Jessica Parker, Saint Laurent, Thom Browne, and many more. Additionally, CASETiFY has partnered with key retail partners including Nordstrom, Revolve.com, Shopbop.com, Anthropologie, Amazon, AT&T, Lane Crawford, and more.

Real Cute, Real Tough.

After almost 7 years in the making, we hit the refresh button.

What started as a simple idea--to make your Instagram photos into custom phone cases--has now turned into the ultimate case maker for everyone with self-expression at our core from the start.

People evolve, so did we. With our new look, you can expect the same high quality cases that are built to be dropped. We've got you covered.

Keep scrolling for more.

Me, Myself & CASETiFY

We're big believers in self-expression, so we wanted to embody just that for the dreamers and playmakers who settle for nothing less than the best for their phone cases!

With that in mind, we collaborated with our friends at Afterall Studio to get back to the core. Our logo & packaging were refreshed, realigning them to what it means to stand for individuality.

Expect a lot more vibrant color, jazz, and even custom giphys to spice up your mirror selfie IG stories -- just try searching CASETiFY on the gram.

Don't blink. We've still got a few things up our sleeves that we think you're going to love.

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.

For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fee may varies by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.

Do you ship internationally?

Yes, we offer worldwide shipping!

How long does it take before my order gets shipped?

We are aiming to have your order dispatched from our facility within 1-6 business days. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year.

Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.

You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.

Please contact our customer service team if there is any question concerning the time to dispatch.

After the goods are dispatched, how long does for standard shipping to deliver the package?

The estimated delivery time displayed on the checkout page includes the preparation time to dispatch and also the shipping time altogether. The delivery time will vary a lot from country to country. In short, the shipping time alone could be around,

For US orders:

6-12 business days

For non-US orders:

5-23 business days

Delivery time is not guaranteed for Standard Shipping as there are lot of factor affecting its speed and thus we would suggest Express Shipping if there is a date that you would like to meet. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

Ok, what about the delivery time of express shipping?

For the majority countries in the world, Express shipping will deliver the package to you within 3-5 business days from the date of shipment. There are occasions that the delivery may take a bit longer. Thus, please refer to the estimation that is displayed on the tracking page of the courier service, for which the URL to that page could be found on the email that our system sends you after the package is shipped.

How can I check my order status?

Sign in to your Account (the one that you made your order with) and click on "Track Order". In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your Casetify will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

Particularly, if you are choosing the expedited option "DHL Express Worldwide", our courier partner will offer a flexibility to update the delivery address or make special arrangement with the delivery, such as,

Schedule the delivery on a specific date nominated by you or put the delivery on hold until you are back to the country

Release the package from signature or leave the package with your neighbour

Arrange to redirect the item to an alternate address or yours or a DHL service point

This On Demand Delivery (ODD) service is offered for free by DHL Express, and you can find out if the service is available in your country on ondemand.dhl.com.

When will you ship my order?

Orders placed using our standard shipping will be processed within 3 business days.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with total value (after discount) over USD 35 under normal circumstances, and a flat shipping fee will be required otherwise. Please also note that shipping fee is non-refundable.